☑️Processing order 3 - 5 days. 💳📦

☑️Shipping from warehouse to logistics company 15 - 30 days.✈️ 🏤

☑️Logistics company delivering 5 - 10 days. 🚚

☑️In case of delay in delivery, 20 days maximum or refund is scheduled.⏱️ Our warehouses are located abroad and we also handle stock within Chile. We work with suppliers around the world to import the best quality products to the Chilean territory. Our suppliers send the products within 1 to 5 days of receiving the order. From that point, it takes approximately 15-30 days for the products to arrive, it may arrive sooner but to be cautious we advise this time. From the moment the order is placed, you will receive an order number with which you will be able to know the status of your shipment at all times, visiting the follow your order section of our website, enter your order number plus your email email with which you register the purchase to see your order in real time. To enter Chilean territory, the product must go through Customs control, adding additional time that depends entirely on their administration. This time usually lasts between 2 to 10 days, and this is what can cause delivery delays. The Covid-19 situation has slowed down the logistics chain, so the product will be in your hands in approximately 15-30 business days after the purchase is made, taking into account all the steps described above. Now, in some exceptional cases, the order could take longer than usual due to external causes with no direct relationship with the company, and the aforementioned period may be extended up to 40 total days. This is not usual, but if it takes more than Within 60 days we will give you a full refund of your money. ****In case you wish to make a return due to a factory defect, the cost of shipping it corresponds to the customer and if the corresponding fees in the respective evaluation are met, you will be reimbursed as soon as the refund is made effective. part of the factory*** **** Shipping costs always correspond to the customer unless otherwise specified on the product page****    GENERAL CONDITIONS For the sale of products, cardenbiz establishes special terms and conditions that must be taken into account by the consumer when making the purchase. The products offered on our website are offered taking into account that it is an “International Shipping”. If you wish to purchase on our website, you must take into account that: a) At the time of purchase, the consumer agrees to be importing the product for personal consumption, in compliance with the applicable and current legislation in Chile. That is, the consumer accepts that he will be the end user of the product or that he will give it as a gift to another person, always committing to acquire it for personal use and not for commercial or resale purposes. b) The sales amount of the product already includes import fees such as tariffs, taxes and other applicable values, however, it could go through local customs verification, having to incur an additional detention payment as deemed by local authorities. If this is the case, it is recommended to contact our customer service as soon as possible to report this situation. Cardenbiz will not be responsible for paying any additional taxes or duties required to ensure delivery of the product to the customer. c) The products published on our website may only be purchased by natural persons. In the event that a legal or legal entity purchases the product, the order will be cancelled. d) The language of the complementary documentation included in international products, such as instructions and safety warnings, could be different from Spanish. The buyer will be responsible for properly using the product. e) The voltage of the product may be higher or lower than that used in the country to which it is imported, making it necessary to use adapters or transformers for its use. Cardenbiz will not be responsible for damage caused to electrical products due to voltage differences.